← Industries Manufacturing

The plant keeps running. Your cutover has to fit around it.

Manufacturing programs get planned as finance programs and then meet the shop floor. Shift patterns, MES and quality systems, plant-level workarounds that nobody documented, and a workforce measured in units per hour rather than tickets closed. Walk the five decisions, find your seat, then run the two-minute check.

The systems you do not own
MES, WMS, quality, PLC
The ERP sits on top of a shop floor estate it did not build and cannot absorb. Program failure in manufacturing sits at those seams, not inside the ERP.
01The Decision Room

Five calls that decide a manufacturing program

Each one gets made early, usually in a room with no plant leadership in it, and each one shows up on the floor within a month of go-live. Pick a decision.

D1Who speaks for the plants
The room

Design starts at corporate. Every plant has its own way of running the same process, and each is convinced theirs is the reason their numbers are good. Nobody wants to be the person who tells a plant manager their method is going away.

The call

Name one operations authority who can settle a cross-plant process dispute, and give them a written tie-break procedure before design starts.

Why it decides the outcome

Without it, design becomes an inventory of exceptions. Each one is defensible on its own and the accumulation is what makes the build late, the testing enormous, and the eventual template unmaintainable. The pattern I see repeatedly: a program agrees to plant-level variation in design to keep momentum, then spends the back half of the schedule trying to unwind it, at which point the plants have already been told they were getting their version.

Take it to your programWhen two plants run the same process differently, who decides, and does the decision hold?
D2The shop floor seam
The room

MES, warehouse management, quality and the machine layer already work. They were bought at different times by different people, and each one has a local owner who is not on your steering committee.

The call

Name an owner for each interface itself, on your side, rather than an owner on each end of it.

Why it decides the outcome

This is the same failure pattern as any two-system program: inventory movements, production confirmations and quality holds crossing in the wrong order produce ledger positions nobody can explain. The difference in manufacturing is speed. A sequencing defect between MES and the ERP does not surface as a month-end variance, it surfaces as a line stoppage, and the plant will work around it within hours. Once the workaround exists, your data stops describing reality.

Take it to your programWho owns the MES to ERP interface, by name? Not who owns each side.
D3Cutover against the production calendar
The room

Everyone knows a plant runs continuously, so the conversation stalls on there being no window. That is true and not useful.

The call

Stop asking when the plant is quiet. Ask which operating cycle can absorb a two-day gap, and sequence around the ones that cannot.

Why it decides the outcome

The immovable objects are narrower than 24/7. Payroll cannot miss a date. Inbound receiving and production confirmation cannot pause, because material keeps arriving and the line keeps consuming. Shipping against customer commitments cannot pause. Month-end close is painful and recoverable given a planned extension agreed before the window opens rather than during it. Once you have that list, the cutover argument becomes a scheduling problem rather than a philosophical one.

Take it to your programWhich of our operating cycles can absorb a two-day gap, and which cannot?
D4Shift pay and the union calendar
The room

Shift differentials, premium patterns, and in many plants a bargaining agreement with its own expiry date sitting somewhere nobody has put next to the go-live date.

The call

Lay every agreement expiry against the go-live date in month one, and build and test the retro scenario before it is needed.

Why it decides the outcome

A multi-site manufacturer with several agreements will settle at least one during a program running two years or more. That is a calendar, not a risk assessment. Retro pulls benefit and fringe contributions back through the same period, and people who worked those months but left before ratification may still be owed, which means terminated records have to be reachable and correct. A settlement landing shortly after go-live, on a payroll system nobody trusts yet, in front of a workforce that has just finished negotiating, is the worst available timing and entirely predictable.

Take it to your programDo any of our agreements expire within six months either side of go-live?
D5Item and BOM master before go-live
The room

Data conversion is scoped as a technical task. Item master, bills of material, routings and supplier records get assigned to a conversion workstream with a record count and a deadline.

The call

Get a baseline measurement of master data quality before design locks, and treat remediation as a program with an owner rather than a conversion task.

Why it decides the outcome

Item and BOM data carries decades of accumulated local practice: duplicate parts under different numbers, routings that no longer match how the line runs, supplier records for companies that no longer exist. None of it is visible until it is loaded and something calculates wrong. The programs that go well are the ones where somebody measured the gap early enough to scope the cleanup honestly. The ones that go badly discover it during integration testing, when there is no schedule left to absorb it.

Take it to your programWhat percentage of our item master and BOM data has been validated against how the line runs?
02Your Seat

What those five mean for the chair you sit in

Manufacturing programs get judged by people who measure output, not project milestones. Each seat's sharpest exposure, the early sign, and the question worth asking this quarter.

COO / Operations

The floor will route around you

Plant teams solve problems in hours because that is the job. If the system makes a task slower than the workaround, the workaround wins, quietly, and your data stops describing production within weeks. The other exposure is people: the handful who understand how the line, the ERP and the quality system fit together are usually named on every project at once.

Early sign

Plant leadership is consulted at training rather than at design.

Ask this quarterWhich plant roles have decision rights in design, and have they been in the room?
CFO

Cost accuracy depends on data you have not measured

Standard cost, variance analysis and margin by product all read from item, BOM and routing data. If that data is wrong at conversion, the numbers look plausible and are not, which is worse than an obvious failure. Then the platform clock: an ECC estate has a published mainstream maintenance end in 2027, so a lift and shift buys a system with a known expiry and the cost of moving twice.

Early sign

Nobody can state the current accuracy of standard cost inputs.

Ask this quarterHow will we prove product cost reconciles before and after cutover?
CHRO

Shift patterns break generic templates

Rotating shifts, premium patterns, plant-specific agreements and a workforce that clocks in rather than logs in. Generic HCM templates assume one schedule and one manager, and the exceptions are the majority of your hourly population. Add the workforce management clock: on-premises Workforce Central reaches end of life in March 2027, and moving off it is a reimplementation.

Early sign

Hypercare exit is written in weeks rather than in completed payroll cycles across a full shift rotation.

Ask this quarterHow many parallel payroll cycles cover a complete shift rotation?
Four Cycles, One Cutover

The plant has no quiet weekend, and that is the wrong frame

Decision three, drawn out. Census does not stop in a hospital and the line does not stop in a plant, but the real constraint is narrower than 24/7. Four cycles decide the window, and only one of them bends.

Cannot absorbThe payroll calendar You cannot miss a pay date. Not once, not for a subset. Everything else bends around it.
Cannot absorbReceiving and production confirmation Material keeps arriving and the line keeps consuming. A gap here stops being a finance problem within hours.
Cannot absorbShipping against commitments Customer promise dates do not move because your ERP is cutting over. This is the one that reaches the board.
Can absorbMonth-end close Painful and recoverable, given a planned extension and a reconciliation approach agreed before the window opens.

Get this list agreed before anyone argues about dates. Once the cycles are named, the cutover conversation becomes a scheduling problem instead of a debate about whether a window exists.

03Dates That Do Not Move

Four items already on the calendar

None of these are manufacturing-specific, and all four land on a manufacturing program. Verify each against your own estate before the next steering meeting.

2027-03-31 UKG Workforce Central on premises reaches end of life

Engineering stopped at the end of 2025. Moving off it is a reimplementation rather than an upgrade, and any shift-based workforce is in scope.

2027-12-31 SAP ECC mainstream maintenance ends

Extended maintenance runs to 2030 for a fee. If the target platform is a lift and shift of ECC, it arrives with a published expiry date attached.

Not a deadline PeopleSoft is not a burning platform

Oracle support runs past 2036. When an integrator sells urgency on that basis, the pressure is customization debt and scarce skills, not vendor abandonment. Knowing the difference is a negotiating position.

March and September Two Workday feature releases a year, with a five-week preview

Not a deadline, a treadmill. Two mandatory regression cycles annually, permanently, and the item most reliably missing from a post-go-live staffing plan.

04The Two-Minute Check

Five questions worth more than a readiness assessment

Answerable from memory, scored on this page, nothing captured and nothing emailed.

1Who settles a cross-plant process dispute?
2Who owns the MES to ERP interface?
3Has the cutover been mapped against your operating cycles?
4Do any labor agreements expire near go-live?
5Has master data quality been measured?
Answer all five for a verdict.
0 / 10

These five are the start of the instrument. A full review also covers cost model design, plant readiness sequencing, the shop floor interface inventory and hypercare exit criteria. Or skip the tooling and book the program review.

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25+Years running large programs
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Running a manufacturing program right now?

Pre-SOW, mid-build, or stabilizing after a rough go-live. I sell no software and staff no builds, so these questions get asked out loud. Tell me where the program is and I will tell you what I see.