Test the gap before you sign, not after
Vendor selection. The demo covers the standard cases beautifully, and your hardest populations, multi-year faculty appointments, per-article student workers, split-funded research staff, are handled with a slide rather than a screen.
Make the vendor demonstrate your three hardest pay and appointment cases in a sandbox, and write what they cannot do into the contract before signature.
One state system's legislative auditor confirmed in February 2026 that the inability to calculate faculty payroll "was known during the request for proposals process" and the system proceeded anyway. Five years later it still runs a 1990s-era platform to compute faculty pay and feeds the new system downstream.
A named product limit from the same audit: assignments longer than 365 days could not be processed, so institutions ended appointments at one year and hand-calculated the remainder. That is a direct collision with how academic appointments work.
Which of our hardest cases has anyone seen run, in a tenant, with our data?
